| IMAP
- Integrated Multiservice Applications Platform
The IMAP-Integrated Multiservice
Applications Platform enables the integration of applications
solutions for VoIP, and intelligent session management software
with standards-based telecommunications middleware. Thus, IP1Network
IMAP makes the overall processes of launching new services and
applications easier. The result is unprecedented in terms of an
open environment with flexibility, lower total cost of ownership,
quicker time-to-market, and reduced risk from managing a rapidly-evolving
set of technologies.
IMAP is comprised of the following Systems:
SSS
– Sales Support System: Real-Time Online object
oriented software system that enables the following operational
functions:
• Order
Capturing & Management
• Provisioning
• Testing
• Activation
& RTBE (real time billing engine)
• Monitoring
• Reporting
• Management
of MAC (moves, add, and changes)
• Suspensions
and Cancellation
Go
to Sales Support System
CRMS
– Customer Relationship Management System: IP1
CRMS-IP1 Customer Relationship Management is a set of methodologies,
software, and Internet capabilities that supports IP1 Partners
in their efforts to manage customer relationships in an organized
fashion. It includes all business processes in sales including
but not limited to: leads, sales opportunities, contacts, funnel,
sales pipeline, marketing, and other services (order management,
provisioning, customer service) that touch the customer:
• Sales
Force Automation
• Customer
Service and Support
• Marketing
Automation
• Customer
Analysis
• Document
Management
To request a CRMS Powerpoint, contact us
at cs@ipinetwork.com
CAPS
– Compensation Affiliate Program System: IP1-CAPS
is an affiliate and sales channel management system. This system
allows the Service Provider to recruit, manage, and build an army
of online and offline affiliates/distributors and agents that
can help promote, and sell products and services throughout the
Service Provider's servicing markets domestically and abroad.
• Partners/Agents
Management Features
• Commission
and Sales Management Features
• Marketing
and Sales Tools and Features
• Systems
and Security features
To request a CAPS Powerpoint, contact us
at cs@ipinetwork.com |
